Privacy Policy

At transhealing.id, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following information when you interact with our website or services:

  • Personal Information: name, email address, phone number, nationality, and other details provided during booking or inquiries.
  • Payment Information: billing details, payment method (processed securely via third-party providers).
  • Usage Information: IP address, browser type, device information, and browsing activity on our website.

2. How We Use Your Information

We use your personal data to:

  • Process bookings and provide services.
  • Communicate with you regarding reservations, updates, or promotional offers.
  • Improve our website, services, and customer experience.
  • Ensure safety, security, and compliance with applicable laws.

3. Data Sharing and Disclosure

  • We do not sell or rent your personal information to third parties.
  • Data may be shared with trusted service providers (e.g., accommodation partners, tour guides, payment processors) strictly for trip arrangements.
  • We may disclose information if required by law, government request, or legal process.

4. Cookies and Tracking

  • Our website uses cookies to improve functionality, personalize content, and analyze site traffic.
  • You can choose to disable cookies through your browser settings, but some features of the site may not work properly.

5. Data Security

  • We implement reasonable security measures to protect your personal data.
  • However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction, update, or deletion of your data.
  • Opt out of receiving promotional communications at any time.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

9. Contact Us

For any questions about this Privacy Policy, please contact us at:
📧 transhealing@amayor.id
📞 +62 877 7576 3761